Question: I changed my location, but I'm still getting cards from a previous location. How do I fix this?

Answer: Please reload the Tinder page (F5).

Question: Auto-Swiping seems to be stuck. How do I fix this?

Answer: Please reload the Tinder page (F5).

Question: Will I get banned from Tinder for using your extension?

Answer: As of the date of our last update to this help center article, we're not aware of any users getting banned from Tinder for using SwipeIQ.
However, it's important to note that Tinder's terms and conditions or enforcement policies may change over time, and it is ultimately the responsibility of users to ensure their use of SwipeIQ complies with the terms and conditions of the platforms they're using.

Question: When is the best time to swipe?

Answer: While the optimal time to swipe can vary depending on a variety of factors, including your location and the specific dynamics of your local user base, many users have reported higher match rates during the evening hours.
This can be because many people use apps like Tinder during their downtime after work or school. However, your experience may vary, and we encourage you to experiment to find what works best for you.

Question: How can I change or cancel my subscription?

Answer: You can manage your subscription at any time through Stripe, our payment processing partner. If you'd like to change or cancel your subscription, please log in to your Stripe account, find the SwipeIQ subscription, and follow the prompts to modify or cancel your subscription.
Please note that any changes or cancellations will take effect at the end of your current billing cycle.

Question: I want to cancel my subscription after the trial period. Can I get a refund?

Answer: We're sorry to hear you're not satisfied with SwipeIQ. Unfortunately, we do not offer refunds for periods of service after the trial period has ended.
If you wish to avoid being billed after your trial, please ensure you cancel your subscription through Stripe before the trial period ends.

Question: Can I change my email address?

Answer: Yes, you can change your email address. To do this, please send a request to our support team at from your current email address associated with your account. Please include the new email address you'd like to use.
For security purposes, we may ask for additional information to confirm your identity before making this change. Please note that it may take up to 48 hours to process your request.

If you did not find an answer to your question, please reach out to us on Discord.