1. Overview
SwipeIQ respects user privacy and is committed to being clear about what information is collected, why it is collected, and how it is used. This Privacy Policy explains how SwipeIQ handles data when users visit the website, subscribe for updates, contact the team, or use the mobile app.
2. Information we collect
Information users provide directly
This may include name, email address, market preference, wallet setup information, support messages, and other details submitted through forms.
Product usage information
SwipeIQ may collect product interaction data, device information, diagnostics, and feature usage patterns to improve performance, usability, and reliability.
Card and wallet information
SwipeIQ may store user-provided card metadata, such as card names, reward preferences, and wallet configuration choices, to generate recommendations and personalize the product experience.
3. How information is used
SwipeIQ uses collected information to operate the service, personalize recommendations, respond to inquiries, provide support, send product updates, improve the app, monitor abuse, and comply with legal obligations.
4. Bank accounts and financial credentials
SwipeIQ does not require a bank account login for the core experience described on this website. If connected account features are introduced in the future, this policy will be updated accordingly.
5. Sharing and service providers
SwipeIQ may share limited information with service providers that support hosting, analytics, email delivery, customer support, form processing, and infrastructure operations, only as needed to run and improve the service.
6. Data retention
SwipeIQ retains information for as long as reasonably necessary to operate the service, fulfill support obligations, resolve disputes, maintain records, and comply with applicable law.
7. Security
SwipeIQ uses reasonable administrative, technical, and organizational safeguards designed to protect user information. No method of transmission or storage is completely secure, but protecting user data remains a priority.
8. User rights
Depending on where a user lives, they may have rights to access, correct, delete, or restrict certain personal information. SwipeIQ reviews privacy requests in accordance with applicable law.
9. Children’s privacy
SwipeIQ is not intended for children under the applicable minimum age in the markets where it operates, and it does not knowingly collect personal information from children.
10. International users
If SwipeIQ serves users across multiple regions, information may be processed in jurisdictions where the company or its service providers operate, subject to applicable safeguards and legal requirements.
11. Contact
For privacy-related questions or requests, users can contact SwipeIQ at privacy@swipeiq.app.